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One of the leading high street travel agencies has launched a new tailored service aimed specifically at disabled travellers. ‘The Co-operative Travel’ has launched the service in the wake of a new survey conducted via ‘Tourism for All’, the UK Voice for Accessible Tourism. The results showed that 84% of respondents didn’t believe high street travel agents understood the needs of disabled travellers, and 77% did not think they were catered for by the high street. Despite this, just under two thirds of respondents would still consider booking a holiday with a travel agent. The Co-operative have trained staff from 40 branches UK-wide to ensure that they are up-to-speed with all aspects of holidays for people who require specialist travel. They are also working with tour operators catering for disabled people, such as ‘Can Be Done’, ‘Redpoint Holidays’ and ‘Traveleyes’. They have also ensured that the specialist network of branches is Disability Discrimination Act compliant, with clear access, power assisted doors, portable hearing loops and visual alarms in-store. Moving forward, the intention is to provide training and compliancy across the entire network of 410 branches. For more information, visit the website of Co-operative Travel
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