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Mercury Taxis has launched a new service for people with visual and hearing impairments. The family-run taxi firm now offers a text-a-taxi service allowing anyone with a hearing impairment to order a taxi by text. New posters, specialist large print business cards and postcards have also been printed for individuals with visual impairments.The services have been launched following consultations with the City Council's Sensory Impairment Team who advised that such services would make travel within the city much easier for those with visual or hearing impairments, who may usually struggle to order a taxi using other methods. To cope with demand for these services, all 400 of Mercury Taxis' drivers have been given extra training and fresh guidelines in how bookings with visually & hearing impaired individuals should be carried out. To use the text-a-taxi service text Mercury Taxis on 07921 649590.
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